TCC Standard Verification
TCC Standard Verification confirms that a call center or service provider is a real, operating business with verified ownership and a legitimate public presence.
This level of verification establishes baseline trust without evaluating performance or quality.
What Is Verified at the TCC Standard Level
- Business registration and legal existence
- Ownership identity and control
- Public-facing business presence (website, contact information, footprint)
What TCC Standard Verification Is — and Is Not
What it is:
Standard Verification confirms that a provider is legitimate, operating, and accountable. It reduces the risk of scams, fake vendors, and misrepresentation.
What it is not:
• It does not evaluate call quality or performance • It does not rank or endorse providers • It does not review AI or automation systems
Who Standard Verification Is For
- New or small call centers establishing legitimacy
- Offshore providers proving real operations
- Buyers needing confirmation a vendor is real before engagement